Privacy Policy
A1 Auto Glass & Window Tinting
1189 E Main St #5, El Cajon, CA 92021
944 Broadway Ave, El Cajon, CA 92020
Phone: (619) 444-4004
Email: service@a1autoglassco.com
Effective Date: June 1, 2026
1. Introduction
A1 Auto Glass & Window Tinting operates the website a1autoglassco.com. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or contact us for services. By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
Information you provide directly:
- Name, phone number, and email address submitted through our quote request form
- Vehicle information including year, make, model, and type of damage
- Preferred service location
- Any messages or notes you include with your inquiry
Information collected automatically:
- IP address and browser type
- Pages visited and time spent on site
- Referring website or search query
- Device type and operating system
3. How We Use Your Information
We use the information we collect to:
- Respond to your quote requests and service inquiries
- Schedule appointments and confirm service details
- Process insurance claims on your behalf when authorized
- Send confirmation emails related to your appointment
- Improve our website and service offerings
- Comply with legal obligations
We do not sell your personal information to third parties.
4. How We Share Your Information
Service providers: We use Web3Forms to process form submissions and Google Analytics to analyze website traffic.
Insurance companies: When you authorize us to bill your insurance directly, we share necessary vehicle and damage information with your carrier.
Legal requirements: We may disclose information if required by law.
We do not share, sell, or rent your personal information for marketing purposes.
5. Google Analytics
Our website uses Google Analytics to understand how visitors use our site. Google Analytics collects only anonymous IP addresses. You can opt out at tools.google.com/dlpage/gaoptout.
6. Cookies
Our website uses cookies for website analytics and remembering preferences. You can control cookies through your browser settings.
7. California Privacy Rights (CCPA)
If you are a California resident you have the following rights:
- Right to Know: Request information about personal data we have collected.
- Right to Delete: Request deletion of your personal information.
- Right to Opt-Out: We do not sell personal information.
- Right to Non-Discrimination: We will not discriminate for exercising your rights.
To exercise your rights contact us at service@a1autoglassco.com or call (619) 444-4004. We will respond within 45 days.
8. Data Security
We take reasonable measures to protect your personal information. Our website uses HTTPS encryption. No method of transmission is 100% secure.
9. Data Retention
We retain customer inquiry information for up to 3 years. You may request deletion at any time by contacting us directly.
10. Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of our website after changes constitutes acceptance.
12. Contact Us
A1 Auto Glass & Window Tinting
1189 E Main St #5, El Cajon, CA 92021
Phone: (619) 444-4004
Email: service@a1autoglassco.com